Frequently Asked Questions (FAQ's)

We want you to be fully equipped before your arrival to Hawaii so here we are to answer the most Frequently Asked Questions. If you donít see your answer here, you can email us at or write to:
Reservations Department,
Leis of Hawaii Tours,
827A Paahana Street,
Honolulu, Hawaii 96816
Ph: (808) 732-7385 / Fax: (808) 732-7134
Toll Free 1-888-534-7644

We've included answers to some of our more frequently asked questions. If the information you're looking for isn't addressed, please free to call us. Our toll free number is 1-888-534-7644. If you're calling from Oahu, the number to call is 732-7385. A Leis of Hawaii representative is available daily from 7 am - 7 pm, HST.

Polynesian Cultural Center

Why isn't the Cultural Center open on Sundays?
Will we be able to see it all in one day?
Is there a lot of walking?
Q: Why isn't the Cultural Center open on Sundays?
A: The Polynesian Cultural Center is operated by the Church of Jesus Christ of Latter Saints and respects Sunday as their Sabbath. That is also why no alcohol service or caffeinated beverages are provided.
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Q: Will we be able to see it all in one day?
A: The Center opens at 12:30 daily and we recommend being there no later than 2:00pm to have time to visit all of the villages before the dinner hour.
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Q: Is there a lot of walking?
A: The Center is spread out over 42 acres. There is some area for seating at each of the villages and we also have a limited supply of wheel chairs available ($20 deposit required/ $15 refund upon return). Reservations are recommended.
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Leis of Hawaii offers Polynesian Cultural Center

Q: How far in advance do I need to make the reservations?
A: We specialize in last minute reservations. - They can even be made on the same date of travel! Of course we would always recommend booking in advance for greater selection and availability.
Q: How and when do I pay for my tickets?
A: Payment is required 72 hours prior to travel (or immediately if booking in a shorter window of time and some holiday periods require payment 7 days in advance.) Payment is accepted via: ( Visa or Master Card).
Q: How do I pick up my tickets?
A: There are 3 options:
  1. Leis of Hawaii will drop off your tickets at your hotel front desk for you..
  2. Honolulu Airport - Leis of Hawaii Greeter will present them to you upon your greeting.
  3. US Mail - for a small fee, tickets can be express mailed to your door.
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